By Georgina Cosmetics offers a tracked and signed service throughout the UK and some other international destinations.

All processing and delivery times are subject to change due to card validation. By Georgina Cosmetics reserves the right to delay delivery or cancel any order suspected of fraud or unauthorized activity.

The recipient is solely responsible for the payment of any international taxes and duties that the importing government may impose on your goods. Please check with your national government website should you have any questions or concerns over importation taxes.

If the item is refused and destroyed, no refund will be provided for goods or shipping.

If the item is refused and returned back to us, we will refund the cost of goods, less any return shipping fees or penalties. We are not in a position to refund any shipping fees already made as the courier service will have already been paid for their services.

By Georgina is required to send the parcel as stated and cannot alter the description or value of goods for shipping purposes. Any import fees the package incurs are the sole responsibility of the customer. If the package is retained at the post office, the customer must pay the fees to retrieve it. If the package is not retrieved, the package will either be destroyed - with no refund for goods or shipping costs - or returned to our office and a refund will be issued for the cost of goods, less any return shipping fees or penalties incurred by us.

By Georgina Cosmetics goods are sent in fully branded packaging, from bio-degradable poly-bags, protective bubble mailers and size-adjustable boxes. We do not currently offer a gift wrapping service. 

Shipping costs are determined by the package's dimension and weight. By Georgina Cosmetics automatically calculate this as you add items to your . Upon selecting your shipping destination during checkout, shipping costs and available options will then be displayed.

At By Georgina Cosmetics we try to process, package and ship your items as fast as possible. We are therefore sadly unable to modify or cancel orders once submitted. Please thoroughly check your items, payment and shipment details before confirming your order.

A promotional or gift card code can only be applied during the checkout stage. No promotional codes can be used once the order has been placed.

All payments are to be made online through our website's secure checkout. We accept Visa and MasterCard providing they are issued by a physical bank. We cannot guarantee payments from a pre-paid card or virtual bank accounts, such as Monzo, Payoneer, Revolut etc. We also accept American Express, PayPal ApplePay and GooglePay. 

Our business hours are Tuesday -Friday 10am-5pm GMT.

Orders can be placed on our website at any time. Orders placed after 12pm Friday will usually be processed and shipped on Monday.

By Georgina does not conduct testing on animals. All of our brushes are completely vegan friendly.

To ensure the longest life of your By Georgina brushes, here are our tips to keep them soft, shiny and clean!

1. Wet the brush head in cold water then swirl the tip into the shampoo or soap until it lathers. Continue to swirl until all makeup is removed.

2. Rinse the brush head under running water until all detergent is removed then squeeze out the excess water.

3. Groom the tip of your brush back to it's original shape and leave on a flat surface to dry.

4. For more persistent makeup such as lipstick and eye liner, dip the tip of your brush in baby oil and swirl over a tissue to help break down the product. Shampoo your brush as normal to remove the oil residue.

Avoid submerging the entire brush in water as this will corrode the ferrule over time.

Avoid harsh cleaning solutions as these may damage the natural brush fibres.

For more details and to apply for MY PRO MEMBERSHIP, please click here.

To see which items are included in My Pro Membership discount, please see here....

 - please note that prices shown here do not include any discount. This will be calculated during checkout.

In the unlikely event of a mistakenly listed price, By Georgina Cosmetics reserves the right to cancel or refuse any orders placed for the incorrectly listed product. If your card has already been charged for the purchase and your order is then cancelled, By Georgina will issue a full refund to the original form of payment to the amount of the incorrect price that was paid.

Without written and legal consent to do so, absolutely not. Anyone caught doing so will be liable to legal action being taken against them. 

 What is Clearpay?

Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly. The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority. INSTORE: Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly. The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority. ONLINE: Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly. The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority. 2. How do I use Clearpay? OMNI: Clearpay can be used online and instore. To transact online, just shop on Merchant Site a​nd check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order! To use Clearpay instore, simply download the Clearpay mobile app, set up the Clearpay Card, and use the Clearpay Card with Apple Pay or Google Pay to make a contactless payment at check out. You will repay us the amount in 4 instalments. INSTORE: Clearpay can be used instore. To use Clearpay instore, simply download the Clearpay mobile app, set up the Clearpay Card, and use the Clearpay Card with Apple Pay or Google Pay to make a contactless payment at check out! You will repay us the amount in 4 instalments. ONLINE: Just shop on Merchant Site and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex). If you've used Clearpay before, just log in to your Clearpay account. Then complete your order! 3. Where can I use Clearpay? OMNI: Take a look at the ​Clearpay Shop Directory​ to check out our amazing partners where you can use Clearpay. INSTORE: Take a look at the ​Clearpay Shop Directory​ to check out our amazing partners where you can use Clearpay. ONLINE: Take a look at the ​Clearpay Shop Directory​ to check out our amazing partners where you can use Clearpay. 4. Who can use Clearpay? OMNI: Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address. Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account. Other eligibility criteria apply. See Clearpay Terms of Service for further details. INSTORE: Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address. Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account. Other eligibility criteria apply. See Clearpay Terms of Service for further details. ONLINE: Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address. Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account. Other eligibility criteria apply. See Clearpay Terms of Service for further details. 5. How does the Clearpay payment schedule work? OMNI: Clearpay will split the total value of your order into 4 instalments payable every fortnight. When transacting online the exact amounts and dates will be displayed for you to agree to before you confirm your purchase. For instore purchases you will receive your payment summary once you have successfully transacted. If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly. You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date. INSTORE: Clearpay will split the total value of your order into 4 instalments payable every fortnight. You will receive your payment summary once you have successfully transacted. If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly. You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date. ONLINE: Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase. If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly. You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date. 6. What if I can't pay a Clearpay instalment? OMNI: If you cannot make a payment, please contact Clearpay here. As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less. Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details. INSTORE: If you cannot make a payment, please contact Clearpay here. As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less. Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details. ONLINE: If you cannot make a payment, please contact Clearpay here. As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less. Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details. 7. When will my items be delivered if I use Clearpay? OMNI: Clearpay orders are delivered within our standard delivery timeframes like any order from Merchant Site. ONLINE: Clearpay orders are delivered within our standard delivery timeframes like any order from Merchant Site. 8. Is there a limit to how much I can spend on a single Clearpay transaction? OMNI: Yes, your order value including shipping must be between Merchant Minimum Order and £1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history. INSTORE: Yes, your order value including shipping must be between Merchant Minimum Order and £1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history. ONLINE: Yes, your order value including shipping must be between Merchant Minimum Order and £1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history. 9. Can I use another form of payment with Clearpay? OMNI: Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase. INSTORE: Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase. ONLINE: Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase. 10. How do I return or exchange an item purchased with Clearpay? OMNI: Clearpay purchases follow the retailer's standard return policy for both instore and online transactions. Check with the retailer’s return policy to make sure your purchase is eligible for return. Please note, refunds for Clearpay purchases will be refunded from Merchant Site ​to Clearpay. We cannot provide an exchange or cash refund. When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay. You can view the details by logging in to your Clearpay account. For more information on refunds, please visit Clearpay’s FAQ page. INSTORE: Clearpay purchases follow the retailer's standard return policy for both instore transactions. Check with the retailer’s return policy to make sure your purchase is eligible for return. Please note, refunds for Clearpay purchases will be refunded from Merchant Site ​to Clearpay. We cannot provide an exchange or cash refund. When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay. You can view the details by logging in to your Clearpay account. For more information on refunds, please visit Clearpay’s FAQ page. ONLINE: Items purchased with Clearpay follow our standard return process. Please note, refunds for Clearpay purchases will be refunded from Merchant Site ​to Clearpay. We cannot provide an exchange or cash refund. When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay. You can view the details by logging in to your Clearpay account. 11. Where can I find out more about Clearpay? OMNI: Visit the Clearpay website h​ere ​for a comprehensive list of FAQs, Clearpay Terms of Service ​here, and Privacy Policy h​ere​. INSTORE: Visit the Clearpay website h​ere ​for a comprehensive list of FAQs, Clearpay Terms of Service ​here, and Privacy Policy h​ere​. ONLINE: Visit the Clearpay website h​ere ​for a comprehensive list of FAQs, Clearpay Terms of Service ​here, and Privacy Policy h​ere​.